Last Updated: [Insert Date]

Welcome to Running Gear Shop! These Terms and Conditions govern your use of our website (www.running-footwear.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Store & Target Audience

Running Gear Shop specializes in premium running footwear and accessories for dedicated runners worldwide. Our products cater to:

  • Road and trail runners seeking performance shoes (Altra, Hoka One One, On Running, etc.)
  • Men and women looking for specialized running gear
  • Global customers (excluding some Asian countries and remote areas)

2. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Verify product details (especially sizing for socks) before purchase
  • Use the website only for lawful purposes
  • Not attempt to interfere with website operations or security
  • Be responsible for maintaining the confidentiality of your account credentials

3. Products & Services

Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, minor variations may occur. If you receive a product that substantially differs from its description, please contact us immediately.

Availability

All products are subject to availability. We may limit quantities and reject orders at our discretion.

Hygiene Policy

For health and safety reasons:

  • RUNNING SOCKS cannot be returned unless defective or incorrect
  • All footwear must be returned unworn with original packaging and tags

4. Ordering & Payment

Order Process

  1. Add items to your cart
  2. Proceed to checkout
  3. Enter shipping/billing information
  4. Review order details
  5. Submit payment
  6. Receive confirmation email

Accepted Payment Methods

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing & Currency

All prices are in USD. We reserve the right to adjust prices and correct pricing errors.

Order Confirmation

Your order becomes binding when we send confirmation. We may cancel orders for reasons including:

  • Pricing errors
  • Product unavailability
  • Suspected fraudulent activity

5. Shipping Policy

Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

Shipping Options

Method Cost Carrier Delivery Time
Standard Shipping $12.95 DHL/FedEx 10-15 business days after shipment
Free Shipping Free (orders over $50) EMS 15-25 business days after shipment

International Considerations

  • We cannot ship to some Asian countries and remote areas
  • Customers are responsible for customs fees and import taxes
  • Delivery times may vary based on local customs processing

6. Returns & Refunds

Return Policy

  • 15-day return window from delivery date
  • Items must be unworn with original packaging and tags
  • Proof of purchase required
  • Original shipping costs non-refundable

Return Process

  1. Email request to [email protected] with order details
  2. Receive RMA number and instructions
  3. Ship item to our Kansas City warehouse

Refund Processing

  • 3-5 business days after return approval
  • Issued to original payment method

Damaged/Incorrect Items

Contact us within 48 hours of delivery with photos for expedited resolution.

7. Intellectual Property

All content on this website (text, graphics, logos, images) is our property or used with permission and protected by intellectual property laws. You may not:

  • Republish or redistribute website content without permission
  • Use our brand names (Altra, Hoka One One, On Running) except to identify our products
  • Reverse engineer or copy website features

8. Liability Limitations

Running Gear Shop shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Delays due to circumstances beyond our reasonable control
  • Incorrect product use or failure to follow manufacturer guidelines
  • Customs delays or fees for international orders

Our maximum liability for any claim related to your purchase is limited to the purchase price of the product.

9. Privacy & Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by the laws of the State of Missouri, USA. Any disputes shall be resolved in the courts of Kansas City.

11. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

12. Contact Us

For questions about these Terms:

Running Gear Shop
539 Loving Acres Road
Kansas City, US 64134
Email: [email protected]

Thank you for choosing Running Gear Shop – we’re honored to be part of your running journey!